Several reports of suspicious and unauthorized Koppay charges on credit card and bank statements from different users have been reported. We will be writing a short review about the charge.
Continue reading below to learn more.
After some research, we discovered that Koppay, also known as Kpay, is a payment merchant service in Singapore. KPay is a fintech company that specializes in payment processing solutions for small and medium-sized businesses.
Koppay charge on credit card
You are most likely seeing this charge because you made a payment to a business that uses Kpay to process transactions. If you did not make this payment, it is possible that someone else did, which could be an early sign of fraud or scam.
Be aware that fraudsters frequently conduct a small dollar transaction to see if a card is active. They begin selling the numbers on the black market after receiving approval. Minor unauthorized purchases are frequently an indication that the card has been compromised, so you should lock your card right away.
How to look up a charge on your credit card statement
The first thing to rule out when you don’t recognize a charge on your credit card statement is that you don’t recognize the merchant name from the statement description. Charges from merchants on a credit card statement may appear perplexing or unrecognizable, even to the person who authorized the charge.
Some merchant names are more cryptic than others, especially for small businesses that may use the owner’s name as a merchant name rather than the business name.
There are several methods for researching unknown credit card charges:
- Look up the words in the description of the charge on your statement using a search engine, exactly as they appear.
- Call the number on the back of your credit card to see if your card issuer has its own merchant search tool.
- Contact any merchants you did business with on the date of the charge and inquire about how their company appears on credit card statements.
With all of the credit card transactions that take place every day, mistakes are unavoidable. However, cardholders have some recourse if errors appear on their credit card bills: you can dispute charges you don’t recognize.
Just keep in mind that the credit card company will investigate the charges, so you should retrace your steps before disputing the charge. Examine all receipts from that time period to ensure you did not simply overlook a purchase you authorized. If you come up empty-handed, contact the merchant; it could be an honest mistake, and the charge can be reversed. If it’s not an error, contact your credit card company to dispute the charge.
What to do if you didn’t authorize the Koppay charge
If you did not authorize the charge, you could be the victim of credit card fraud. You must immediately notify your card issuer by calling the number on the back of your card or logging into your online credit card account.
Your credit card company will most likely cancel your card and send you a new one. You will not be held liable for the unauthorized charges.